Verzendbeleid

Shipping policy

 

After receiving your order confirmation email, all orders are processed within 1 to 2 business days (excluding weekends and holidays). You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 


Shipping option

Estimated delivery time

 Price

 Standard

 3 to 5 business days

 Free

 Standard tracked

 2 to 4 business days

 3.98

 Expedited tracked

 1 to 2 business days

 4.98

 

International Shipping

We do not offer international shipping at this time.  

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us, including a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 5 days of receiving your shipping confirmation email, don't hesitate to contact us at doxakavodcustomer@outlook.com with your name and order number, and we will look into it for you

Refunds, returns, and exchanges

We accept returns up to 30 days after delivery if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

If your order arrives damaged in any way, please email us as soon as possible at doxakavodcustomer@outlook.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at doxakavodcustomer@outlook.com. or telephone us on 02034420291.  

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